01 / Before
After a viral December, the question was whether the business could survive without the algorithm.
Jenni McCarthy built Five Oaks Farm with her family in Alabama, growing most of their own food on the land. In December 2023, she posted handmade beeswax bread bags on the farm's Instagram account, hoping to sell a few. Sales took off. January 2024 doubled. February was bigger again.
Then summer came, the season slowed, and the channel that had built the business showed its other face: the silence. Every order on the books had come through one channel she couldn't control, and the work of marketing was landing entirely on her shoulders, while she ran the farm and raised five kids.
"I felt like I had almost cracked the code on successful organic marketing. But it's so unpredictable. You can put out the same quality of content that took off last time, and just not have it land again."
Jenni · Founder, Five Oaks Farm
She knew the playbook on the rest of marketing. She had a business degree. She'd read the books. She knew email was supposed to be the most valuable asset. She knew paid ads could turn a great piece of organic content into something predictable. She just didn't have the bandwidth to actually do any of it well, on top of building, shipping, and being the face of the brand.
- Sales tied entirely to one organic channel she couldn't predict
- Viral weeks the family-run team could barely physically keep up with
- Quiet weeks with almost no traffic, and no clear way to fix it
- No bandwidth to A/B test, learn the ad platforms, or build out email
- A business doing well by every metric except predictability
What she was looking for was the part of marketing that was actually plannable.